Common questions about paying your bill

Where can I pay my bill?

You may pay your bill:

  • By phone. Call the Coordinated Business Office (CBO) . Hours are .
  • By mail to the payment address on your billing statement.
  • At each of our three hospital locations.
  • Website


When will I receive a bill?

Patients who have no insurance will receive a bill shortly after your hospital visit. Patients who have insurance will receive a bill for any remaining balance after the insurance company has processed the claim.


Do you accept credit cards or offer payment plans?

We accept MasterCard, VISA, Discover and American Express via our automated attendant @ , online at cbo.ssfhs.org, or by contacting our customer service department @ . We can also process an electronic check over the phone. The customer service department can also process electronic checks.


Do you offer payment plans?

Payment arrangments are available by contacting our customer service department @


Can I pay a little now and the rest later?

Paying a little at a time (without making formal payment arrangements with ) will not prevent an account from going to a collection agency. You can setup a formal payment arrangement by contacting the Coordinated Business Office (CBO) @ .


What if I can't pay/don't have the money/can't afford to pay my bill?

Call the Coordinated Business Office (CBO) to discuss your situation with a customer service representative. Hours are .

-Or-

Complete and submit our financial assistance application form.   Discount policy for uninsured patients and charity care

Complete y envíe nuestra Marca acqui para la ayuda financiera.   Política sobre descuentos para pacientes no asegurados y atención caritativa.