Information is only accessible via this website for 60 days after the account is
paid in full. If you need assistance after that, please contact customer
Our Customer Service Representatives can be reached at 1-866-903-0436
If your bill is for services provided by a physician of Specialty Physicians of Illinois, LLC (formerly known as WellGroup HealthPartners)
please be advised that such physician offices contract with Franciscan Alliance for billing services but they and their physicians are independent
of Franciscan Alliance, Inc.
It used to be simple to understand your health coverage. Now, some people's coverage,
due to a variety of reasons, may change several times a year! This guide is to help
you understand answers to common questions we receive about insurance coverage and
how this impacts your final bill.